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Blogs In Customer Experience

Latest news, tutorials, and best practices for Magento

How to Improve Customer Experience with Back-in-Stock Alerts in Magento 2?
October 7, 2024
How to Improve Customer Experience with Back-in-Stock Alerts in Magento 2?

Most merchants believe that providing high-quality products is the only way to ensure a great customer experience. While that may very well be the case, there are numerous other ways to attract and retain customers. For instance, there’s a likelihood that the desired product may be out of stock.

Best Magento 2 Payment Gateways | Recommended List
August 5, 2024
Best Magento 2 Payment Gateways | Recommended List

As the title indicates, this article will discuss everything there’s to know about Magento 2 payment gateways. The article will touch upon several sub-topics, including:

How to Configure Auto Currency Switcher in Magento 2?
July 6, 2024
How to Configure Auto Currency Switcher in Magento 2?

If you are operating an online store in multiple regions or countries that have different currencies, then this blog is a must-read for you. Naturally, if you are operating in markets with different currencies, you need to offer the local currency. For example, if you operate in the US and China, you need to offer USD in US and Yuan in China.

How Hiding Prices Shapes Customer Experience in E-Commerce?
November 23, 2023
How Hiding Prices Shapes Customer Experience in E-Commerce?

In the dynamic landscape of e-commerce, where customer experience reigns supreme, the approach to pricing plays a pivotal role. One intriguing strategy that has gained traction is the deliberate choice to

Best Magento 2 Web Hosting Services | In-Depth Reviews
December 17, 2020
Best Magento 2 Web Hosting Services | In-Depth Reviews

Magento is a well-known ecommerce platform recognized for its flexible shopping and smooth cart system. You can develop enriched online support with its assistance. You can even customize the store according to your particular requirements.

Buy Online Pick Up in Store - How to Add In-Store Pickup in Magento 2?
January 29, 2020
Buy Online Pick Up in Store - How to Add In-Store Pickup in Magento 2?

Often, customers come across the dilemma of buying a product online that will either take too long to deliver, or cost too much for the shipment. This often happens when the store does not have a delivery service, and the courier company they have partnered with is either charging too much, or simply does not deliver to the customer’s location. Being an online merchant, you cannot afford to lose customers just because they are far away or choose not to pay for the delivery charges. This can cost you hundreds of potential sales and deliver a bad user experience to the customer. Fortunately, there are solutions that can help you deliver your merchandize without costing a penny to your prospective customer.

Upgrade Magento 1.9 To Magento 2.3 - Procedure, Benefits & Cost
October 31, 2019
Upgrade Magento 1.9 To Magento 2.3 - Procedure, Benefits & Cost

New Magento updates are always a pleasure to have. They come with several innovative features, updates and patches that merchants simply love to have. But when the times comes there are but two imperative questions that you ask yourself, what would be the procedure and how much would it cost to upgrade. In this article we take the opportunity of sharing the answers of both questions, so you get a good idea on what you are in for when you plan to

Why Ecommerce Businesses Fail - Infographic
March 20, 2019
Why Ecommerce Businesses Fail - Infographic

Many startup enthusiasts often follow the footsteps of famous entrepreneurs, inspiring from how they started their ventures from scratch, endured the onset of crisis and finally triumphed into the billion-dollar juggernaut they are today. While it may be the case with few, it’s also a well-documented fact that 90% startups don’t even make it far from their infancy stage. E-commerce is no exception. E-commerce yields the fastest growth opportunity than any other business activity. It allows investors to minimize business cost, streamline administrative operations, prevent the risk of legal complications and timely expand and diversify their businesses. However, e-commerce demands a fair share of effort to create a strong digital footprint for the brand. This is where most startups stumble and fail to effectively convert their marketing efforts into revenue. According to the latest research, the most common reason why e-commerce businesses fail is negligence in SEO. Since 35% of shoppers search for products on Google, a brand that does not show on the first 3-4 results becomes incapable of generating leads. Similarly, poorly developed websites with weak security measures are equally responsible as 84% of shoppers will not make a purchase if they are dealing with an unsecured website. 38% of shoppers also tend to abandon a website if they find the layout unattractive, making web design a deciding factor between success and failure of an e-commerce startup. This infographic compiled and designed by Team FME will share an in-depth analysis of why e-commerce startups fail.

Top WooCommerce & Magento Plugins for Higher Website Usability
September 4, 2017
Top WooCommerce & Magento Plugins for Higher Website Usability

WooCommerce and Magento has emerged into a demanding eCommerce platform because of the ease of installation and a vast collection of plugins, themes, and extensions. Being backed by WordPress, a developer or site owner can seek assistance from its supportive community to improve the usability and conversions of a webshop. A website is often designed with a brilliant structure and front-end, but the inability to find products, know the price, and pay attention to every detail decreases the usability. So, to help you to specifically deal with the usability issue, we are sharing some of the valuable WooCommerce and Magento plugins that may prove helpful to your online business.