Cancel Order for Magento 2
Free Updates
45 Days Money Back
1 Year Free Support
Life time access
- Allow customers to submit order cancellation requests
- Approve/disapprove cancellation requests from the Backend
- Allow cancellation based on order status & payment methods
- Customize cancellation request button & popup
- Automatically send email notifications
- Configure Cron job for canceled orders
- Approved by Magento Marketplace
Cancel Order
$59.99
- Description
- Reviews
- FAQS
- Customization
- Change Log
The Magento 2 Cancel Order by Customer extension empowers customers to request order cancellations directly from their "My Account" section. They can cancel entire orders or specific items, and admins can review these requests and approve or deny them based on the provided reasons. The extension offers customization options for the cancellation button, popups, email notifications, and order status configurations.
Challenge
Managing order cancellations manually can be time-consuming and prone to errors, especially when customers want to cancel part of an order. Additionally, providing an easy and transparent process for order cancellations without overwhelming the admin can be challenging. Without a streamlined system, customers may experience frustration, leading to dissatisfaction and potential loss of sales.
Solution
The Magento 2 Cancel Order by Customer extension simplifies the cancellation process by allowing customers to submit cancellation requests directly from their account. The admin can review and approve or reject these requests based on order status and payment methods. Customizable popups, buttons, and email notifications ensure clarity for both admins and customers. By automating these processes, this extension saves time, enhances the customer experience, and ensures better order management.
Cancel Order By Customer for Magento 2
59.99
Top 6 Features Of Magento 2 Cancel Order by Customer
Customer-Initiated Order Cancellations:
Enable your customers to easily request order cancellations directly from their account. They can cancel the entire order or specific items, providing them with more control over their purchases.
Admin Control with Approve/Disapprove Options:
Admins can review cancellation requests and decide whether to approve or disapprove them based on the order status and other parameters, ensuring you maintain control over cancellations.
Customizable Cancellation Popups & Buttons:
Personalize the order cancellation popup and buttons to make the cancellation process clear and user-friendly, providing your customers with an intuitive experience.
Order Status-Based Cancellation Rules:
Flexibly set cancellation rules based on the order status. For instance, only allow cancellations for orders that are still pending or under review, preventing cancellations for completed orders.
Reason for Cancellation:
Allow customers to provide a reason for canceling their orders, helping you understand their concerns and potentially improve your products, services, or order fulfillment processes.
Automated Email Notifications:
Keep customers informed throughout the process with automated email notifications. Customers will receive updates when their cancellation request is approved, rejected, or in progress, ensuring transparent communication.
Detailed Features Of Cancel Order By Customer Magento 2 Extension
Allow Customers to Cancel their Orders
Allow Cancelling Individual Order Items
Approve or Disapprove Order Cancellations
Allow Cancellation Based on Order Statuses
Ask Your Customers a Reason to Cancel Order
Personalize Order Cancellation Popup and Buttons
Restrict Order Cancellation by Payment Methods
Notify Customers via Email
Enable your valued customers to cancel their orders if they no longer need the product and may plan to order them some other time. Give them the freedom to withdraw purchases at any time.
Attach as many files as you need. If you have multiple attachments of different nature, you can display them on a dedicated page. Properly organize your files by putting them under relevant categories in the form of folders and sub folders.
With Magento 2 Cancel Order, you can facilitate your customers to submit order cancellation requests. It is up to you either to approve or reject their requests.
The Magento 2 cancel order by customer extension is flexible enough to allow order cancellation requests with respect to order statuses. For example, you may want to authorize the cancellation of orders that are on-hold or under-payment review and disable the feature for orders that have already been processed.
Ask your customers to provide the reason for their order cancellation. This helps you understand the flaw or quality constraint in the product, delivery, or customer support. You can then focus on improving your product or processes to minimize your cancellation rate.
Provide custom text for the order cancellation popup and cancel buttons to clearly convey to customers what each button and popup means. You can also add link to your terms and conditions on the cancellation popup.
You can set multiple conditions on the payment methods and duration in days or hours to limit order cancellations.
It is important to let the customer know whether their cancellation request has been approved or rejected. The extension sends an email to the customer as soon as some action has been taken on their request. Choose an email sender and template to personalize the email.
Cancel Order By Customer for Magento 2
59.99
Abraham
5Glad I bought it
The extension effectively does what it's supposed to do.
Sweety
Go for it
No bug, no hassle. Go for it.
Tony
An Honest Recommendation
I honestly recommend this module as my store benefited a lot from it. Good coding standards and efficient support.
Krishan Kumar
Support was a little slow
After analyzing a few similar extensions, I found this one with more features and at almost the same price. This gave me exactly what I was looking for with some customization done. The support was a little slow but at the end, it connected me with the development team.
Appart
Product was in a Fully Working State
The extension was fully working upon installation. I feared this because sloppy mistakes in the code lead to errors in Magento. We did not have to dive into the code to fix bugs as we previously did with some other extensions. It's so frustrating when an extension of high price throws errors out-of-the-box. The team FME is doing a great work.
Cancel Order By Customer for Magento 2
59.99
Cancel Order By Customer for Magento 2
59.99
Cancel Order By Customer for Magento 2
59.99
