Login As Customer for Magento 2

1.2.0
5.0
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380+Downloads
trustpilot 11
magento
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Magento Compatibility:
2.1.x, 2.2.x, 2.3.x, 2.4.1, 2.4.2, 2.4.3, 2.4.4, 2.4.5, 2.4.6, 2.4.7
Main Features
  • Direct login from the customer's grid with 1-click
  • Login from order, shipment, invoice, credit memo pages
  • Disable 'Login As Customer' button on any page
  • Track and record all login attempts
  • Edit any customer data
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Login As Customer

$59.99

209.97167.98
  • Description
  • Reviews
  • FAQS
  • Customization
  • Change Log

Magento 2 Login As Customer Extension allows administrators to directly access customer accounts from the backend without the need for credentials. This tool enables administrators to experience the shopping journey firsthand, resolve issues, and enhance user experience, especially during checkout.

Challenge

Administrators often struggle to fully understand the customer experience without seeing it from their perspective. Customers may encounter unreported or hard-to-diagnose issues without direct access to their accounts. These issues can lead to an unsatisfactory shopping experience and, if unresolved, result in lost sales.

Solution

The Magento 2 Login As Customer Extension allows administrators to access customer accounts with a single click, directly from the customer grid or order, shipping, and invoice pages. By experiencing the store from the customer's point of view, administrators can easily identify pain points and areas for improvement. This tool logs and tracks all login attempts, providing full visibility into multiple administrators' actions within the same store. The result is a smoother user experience, better customer service, and higher conversion rates.

Login As Customer For Magento 2 

$59.99

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Top 6 Features Of Magento 2 Login As Customer Extension

One-Click Access to Customer Accounts

Administrators can access any customer's account with a single click directly from the customer grid or order, shipping, and invoice pages, without needing credentials.

Tracking of All Login Attempts

The extension records all login attempts, capturing key details such as login time, customer ID, admin name, and the page from which the login was performed, ensuring full transparency.

Experience the Customer Journey Firsthand

Administrators can interact with the store as a customer, making it easier to identify pain points, resolve issues, and enhance the shopping experience from the customer’s perspective.

Disable the "Login as Customer" Button Where Necessary

For security or operational reasons, the "Login as Customer" button can be disabled on specific admin panel pages, providing greater control over its usage.

Easily Resolve Checkout Issues

By logging in as a customer during checkout, administrators can observe and directly resolve any issues customers may face, reducing cart abandonment and increasing conversions.

Disable Page Cache During Customer Login

When accessing a customer account, the page cache can be disabled to prevent stored changes, ensuring that the site is displayed in its current and unaltered state.

Detailed Features of Login As Customer Magento 2 Extension

Login As Customer From Various Pages

Login With a Click From Customer's Grid

Maintain Log-in As Customer Logs

Disable Login As Customer Button on Any Page

Disable Page Cache When Logged In

Experience Shopping on Your Store as a Customer

magento 2 login as customer

 

Enable admin login as customer button in a couple of ways to access the customer’s profile. Login as customer from the following pages and get deeper insight into your store's performance as viewed by the customer.

 

  • Customer Grid
  • Customer View Page
  • Order Grid
  • Order View Page
  • Invoice Grid
  • Invoice View Page
  • Shipment Grid
  •  Shipment View Page
  •  Credit Memo Grid
  •  Credit Memo View Page

magento 2 check if customer is logged in

 

With Magento 2 login as customer extension, you don’t need customer credentials to access his/her account. It’s really a 1-click process to explore the store from the customer’s point of view. Your customer’s grid has a ‘login as customer’ button against each customer’s profile. Click the button and you will be directed to the relevant customer’s account dashboard.

login as customer magento 2

 

It’s very important to keep a track of all the changes in customer accounts, especially if your store is managed by multiple admins. This extension records every login as customer attempt and can be viewed on a single grid. It records login date and time, admin and customer name and email with ID, and the page from where the login attempt was made.

magento 2.4 login as customer

 

As mentioned above, admin can access customer’s dashboard from multiple pages i.e. customer grid, order grid, order view page, invoice grid, invoice view page, etc. If you don’t feel the need to display the button on any page, you can disable it from the backend. 

magento 2 login as customer extension

 

You may want to disable page cache when you are using the store as a customer to prevent any changes from taking effect. You can do this by selecting ‘Yes’ in the option. Also, you can auto or manually select the store view to log in to as a customer.

magento login as customer

 

By accessing the store as a customer, you can accurately identify different areas where you may improve your customer’s user experience. You can also troubleshoot problems customers are facing and fix bugs that you as an admin may not be able to see.

Login As Customer For Magento 2 

$59.99

Live Demo
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Reviews & Ratings
5.0
2 Reviews
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Easy to Use

100%

Good Support

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Works Well

Showing 1-2 of 2 reviews
  • Hudabia

    5

    Low Priced & Feature Rich

    This module beats the competition as it is low priced and offers more features. Also, it is bug free.

  • Denys

    5

    A must for every merchant

    This extension is a must for every merchant. You will realize its benefits after using it. For us, it has made customer's dealing and troubleshooting every easy.

Login As Customer For Magento 2 

$59.99

Live Demo
Add to Cart

Frequently Asked Questions

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      Login As Customer For Magento 2 

      $59.99

      Live Demo
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      Login As Customer For Magento 2 

      $59.99

      Live Demo
      Add to Cart
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