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Login As Customer for Magento 2
Help and escort your customers through the checkout process by signing into your store as a customer. The Magento 2 Login as Customer extension is an assistive tool that allows you to login to customers’ accounts without requiring credentials. You also get to know the buyers’ journey and be able to find the pain points, which can be removed in pursuit of a better shopping experience.
- Direct login from the customer's grid with 1-click
- Login from order, shipment, invoice, credit memo pages
- Disable 'Login As Customer' button on any page
- Track and record all login attempts
- Edit any customer data
- Compatible with Magento 2 Convert Guest to Customer
- Approved by Magento Marketplace
- Features
- Product Reviews
- FAQS
- Related Products
- Login As Customer from Customer's Grid
- Login As Customer from Customer View Page
- View & Edit Customer Information
- Login As Customer from Order Grid
- Maintain Admin Login Attempts in a Grid
- Manage Display of Login As Customer Button
- Login As Customer from Order View Page
- Login As Customer from Invoice Grid
- Login As Customer from Shipment Grid
- Login As Customer from Credit Memo Grid
- Allow Sub-Admins to Login As Customers
- Disable Page Cache When Logged In
BENEFITS OF MAGENTO 2 LOGIN AS CUSTOMER EXTENSION
Find Issues in User Accounts
By logging to your store as a customer, you can find and resolve issues that a user is facing but is unable to report. Finding such issues becomes easier when you experience the same yourself.
Easy to Edit and modify Users’ Data
Manage all the downloadable files on a dedicated page and control its distribution with download limits.
Assist Customers in Checkout Process
Provide maximum product information with interactive media and content formats to pursue higher conversions.
DETAILED FEATURES OF MAGENTO 2 LOGIN AS CUSTOMER EXTENSION
Login As Customer From Various Pages
Enable admin login as customer button in a couple of ways to access the customer’s profile. Login as customer from the following pages and get deeper insight into your store's performance as viewed by the customer.
- Customer Grid
- Customer View Page
- Order Grid
- Order View Page
- Invoice Grid
- Invoice View Page
- Shipment Grid
- Shipment View Page
- Credit Memo Grid
- Credit Memo View Page
Login With a Click From Customer's Grid
With Magento 2 login as customer extension, you don’t need customer credentials to access his/her account. It’s really a 1-click process to explore the store from the customer’s point of view. Your customer’s grid has a ‘login as customer’ button against each customer’s profile. Click the button and you will be directed to the relevant customer’s account dashboard.
Maintain Log-in As Customer Logs
It’s very important to keep a track of all the changes in customer accounts, especially if your store is managed by multiple admins. This extension records every login as customer attempt and can be viewed on a single grid. It records login date and time, admin and customer name and email with ID, and the page from where the login attempt was made.
Disable Login As Customer Button on Any Page
As mentioned above, admin can access customer’s dashboard from multiple pages i.e. customer grid, order grid, order view page, invoice grid, invoice view page, etc. If you don’t feel the need to display the button on any page, you can disable it from the backend.
Disable Page Cache When Logged In
You may want to disable page cache when you are using the store as a customer to prevent any changes from taking effect. You can do this by selecting ‘Yes’ in the option. Also, you can auto or manually select the store view to log in to as a customer.
Experience Shopping on Your Store as a Customer
By accessing the store as a customer, you can accurately identify different areas where you may improve your customer’s user experience. You can also troubleshoot problems customers are facing and fix bugs that you as an admin may not be able to see.
HOW TO LOGIN AS A CUSTOMER IN MAGENTO 2?
The module allows you, as a store owner, to login as a customer without a password in 3 easy steps.
Step 1: Login to Magento 2 Admin Panel
Install Login As Customer extension by FME. Once done, login to admin panel and navigate to CUSTOMERS -> All Customers.
Step 2: Find the Customer on the Grid
A grid will show all your customers. Find the one you want to access the account of.
Step 3: Click the Login Button
Click the login button next to the customer and it will direct you to his/her account dashboard.
Reviews & Ratings
Hudabia
5Low Priced & Feature Rich
This module beats the competition as it is low priced and offers more features. Also, it is bug free.
Denys
5A must for every merchant
This extension is a must for every merchant. You will realize its benefits after using it. For us, it has made customer's dealing and troubleshooting every easy.
Frequently Asked Questions
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