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FAQs + Product Questions (Ask) for Magento 1
The Magento Product Questions extension allows you to create a dedicated FAQs page and a product questions tab on each product page. A "Ask a Question" form with Captcha verification is added to enable quick product inquiries on every product page. Advanced features include FAQs rating, like/unlike options, replies, sorting capabilities, and a selection of five themes for the FAQs page. Standalone FAQs can also be categorized and displayed in an accordion style for enhanced organization and user experience.
- Add Product Questions Tab for Products
- Separate FAQs Page with Categories
- Ask a Question On Product & FAQs Page
- FAQs Block To Display FAQs on CMS pages
- Features
- Product Reviews
- FAQS
- Related Products
POWERFUL FEATURES OF MAGENTO PRODUCT QUESTIONS EXTENSION
Product FAQs Tab
A product tab for frequently asked questions is shown on every product page to post FAQs related to that particular product only.
Separate FAQs Page
A separate FAQs page is created to accommodate general FAQs related to shipping, payment, pricing, etc. posted under different categories
Ask a Question Button
Captcha enabled “Ask a Question” form is included on each product and dedicated FAQs page for quick inquiries.
FAQ Block
The Block containing search bar & selected topics of FAQs set by the admin can be displayed anywhere on the website.
Accordion style & 5 Themes
The FAQs are displayed in accordion style to make them look attractive on your web pages. 5 Themes options are available for admin to select for FAQ page.
FAQ Rating, Like & Reply
Customers can rate, like and reply on the questions posted by other customers.
Achieve Impressive Conversions Rate with Magento Product FAQs
Each Product can have specific Questions / Answers section assigned to it in the FAQ tab. Admin can make changes and add, edit or delete entries anytime. It allows customers to remain on the website instead of being misled on other pages. Checkout our advance Magento 2 Product questions.
Tab Heading
The site admin can create personalized product FAQ tab heading through customization options from the back office.
Accordion style
While creating FAQs you can choose the style and appearance of the form on how it should appear on frontend like for example you can use Magento FAQ Accordion style
Dedicated FAQ Page
Magento Product Question extension also creates a separate page to accommodate FAQs which are not related to specific products like shipping, payment and other general FAQs
Multiple Themes
The admin can select from 5 unique themes for the main page of all the FAQs.
Topic/Categories
The FAQs can be divided in to specific topics and categories for direct navigation
FAQ Search
Search box can be enabled from the back end in search block to look for particular questions
Order / Position
The admin can select the order of the questions depending on rankings and position them accordingly
Add Read more Link
Manage Short/long description by adding “ Read More “ link in FAQs
Let Customer Ask a Question
Magento Ask a Question extension enables customers to ask questions from products and FAQs page.
Slide or Popup Display
Admin can configure inquiry form to be opened in a sliding manner or in a popup
Captcha enabled
The”ask a question” form can be attached with captcha verification to improve security.
Allowed Customers
Configure whether only registered customers can make an inquiry or anyone is allowed
Captcha enabled
The”ask a question” form can be attached with captcha verification to improve security.
Allowed Customers
Configure whether only registered customers can make an inquiry or anyone is allowed
Email Notifications
Get email alert when a customer post a question as well as well send email alert to customer when merchant replies to that question
Email To Moderator
Email notification for moderators to when a new question is asked by customer. The moderator can review question and approve it with suitable reply from backend.
Email To client
Email notifications for the client can be enabled/disabled from the back end. When a reply is made to customer inquiry, notification email is sent to the client once the feature is enabled.
Edit Email Subject
Email subject can be customized with personalized content before sending notification to the client and moderator.
Select Email Template
Only one default email notification templates is added in Magento Product Questions Extension.
FAQs Rating, Like, Unlike & Reply
Get the information from customers whether the solution / answer provided for questions is helpful for the customers or not. Merchants can improve low ratings of FAQs as well.
Rating
Admin can manage permissions for ratings. Topics and questions can be sorted by the highest rated ones.
Like/Unlike
Customers can like and unlike questions. When a question is liked, notification is simultaneity sent to the admin
FAQ Reply
Site admin can post answers in reply on the page for Customers can also reply to any question in which case a thread is maintained
FAQs Block
Show FAQs throughout the website using FAQs block feature
- Magento Block for frequently asked questions can be placed anywhere on your website
- Magento search for FAQs is supported
- Define maximum FAQ limit for a block
Other Features
Here are some other features of FAQ + Product Questions Magento Extension
- Ask a Question link is placed at a very convenient location that is just besides the product.
- Each FAQ Topic has its own page, hence has its own configuration panel such as Meta information, URL identifier etc.
- Display FAQ topic on the landing page or only in FAQ block
- Add any question/topic to any product page or on FAQ landing page
- Customers can ask quick questions from product pages
- Set default topic/question when a visitor lands on FAQ page
- Multi- style inquiry form
- Advance SEO features embedded
- Limit number of FAQs on landing/product page
- Manage admin approval for publishing customers’ comments
Merchant Benefits
Here are the reasons why this extension is beneficial for merchants
- By providing better understanding about products to customers, more sales are triggered with reduced bounce rate and greater customer retention.
- With advance SEO settings for FAQs and product questions, your website receives more traffic from search engines and other channels.
- You can post custom questions to provide exposure for specific product in order to invite customers into buying them.
Customer Benefits
Here are the reasons why this extension is beneficial for customers
- With more detailed insight on the each product, customers get acquainted with the product they wish to desire faster
- Email notifications are sent to customers to keep them informed about the replies on their questions.
- FAQ + Product question extension provides advance search feature to let customers easily find the information they are looking for.
Reviews & Ratings
Suzan
5Developer Recommended
We are still on Magento 1 and probably will be for a while. This is a good functionality to add to our magento shop. Code is clean and support responsive.
Okan sarsurluoglu
5Great thank you!
works fine here on website - epuffstore.com/vapedynamics-laguna-vaporizer.html
Mrallen302 : I'm a merchant, I useCommunity 1.8.1
5Amazing Support!!
The extension works exactly has it is described and when you need custom work done it is a great price for hourly work. Also the amount of support i got was brilliant. Quick, friendly and they give you as much detail as you want. Would Recommend this extension to anyone. -- Source: Magento Connect
uswatersystems : I'm a merchant, I useCommunity 1.7.0
5Went above and beyond my expectations.
Seriously, the best customer service and support I have dealt with...I had a couple custom plugins I am running that cause some compatibility issues but FME got me up an running very quickly. I also had another customization request which they didn't have to accommodate but they got me pointed in the right direction - Besides their excellent customer service the plugin works exactly like it should - SO EASY -- Source: Magento Connect
JMA_1 : I'm a merchant, I useCommunity
5Works well, outstanding support
The extension works exactly as expected. I had a few minor issues but their support was extremely responsive and had them resolved the next day. I also needed a slight modification to the way I used the extension which they offered to do for 1hr labor and it was well worth it. They were very accommodating to helping me customize the function I needed. I was in regular contact with them for like 10 straight days. Again, they were very consistent with following up to every request. Very good people. -- Source: Magento Connect
Frequently Asked Questions
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