Introduction

The Magento 2 Product Questions Extension by FMEextensions is a powerful tool designed to enhance customer engagement by enabling a question-and-answer system on product pages. It also creates a dedicated FAQs page. This extension allows both customers and store admins to ask and answer product-related queries, making it easier for potential buyers to make informed decisions.

Key Features

• Enables customers to ask questions directly on product pages.
• Allows admins to moderate, edit, and approve questions and answers.
• Create a dedicated store FAQs page
• Provides a searchable Q&A section for easy information access.
• Optimizes Q&A content for SEO to enhance product page rankings.

Compatibility

This extension is compatible with the following Magento versions.

• 2.1.x
• 2.2.x
• 2.3.x
• 2.4.1, 2.4.2, 2.4.3, 2.4.4, 2.4.5, 2.4.6, 2.4.7

Installation Guide

Download Product Questions from your account dashboard. Now you have the following 2 methods to install the extension.

Method 1

1. Unzip fme_prodfaqs-x.x.x.zip to a local folder.
2. Make folder FME into your_magento_directory/app/code/ (if you don't find code folder within app folder, please create it first).
3. Create the following folders (as mentioned in step 2):

• app/code/FME
• app/code/FME/Prodfaqs

4. Copy all the contents from fme_prodfaqs-x.x.x to newly created Prodfaqs folder.
5. Now open console or shell.
6. Go to your Magento directory and run the following commands:

• php bin/magento module:enable FME_Prodfaqs
• php bin/magento setup:upgrade
• php bin/magento setup:static-content:deploy -f (-f may not work in Magento versions less than 2.2.x.)
• chmod command for var/ pub/static and generated/ folders

7. Reload the Magento admin and you will see FME Extensions on the left side menu of your admin panel.

Method 2

1. Unzip fme_prodfaqs-x.x.x.zip to a local folder.
2. Make folder FME into your_magento_directory/app/code/ (if you don't find code folder within app folder, please create it first).
3. Create the following folders (as mentioned in step 2):

• app/code/FME
• app/code/FME/Prodfaqs

4. Copy all the contents from fme_prodfaqs-x.x.x to newly created Prodfaqs folder.
5. Go to your_magento_directory/app/etc/
6. Open config.php file in etc folder
7. Add the following line in $modules array at the end ‘FME_Prodfaqs’=>1,
8. Now open console or shell.
9. Go to your Magento directory and run the below commands

• php bin/magento setup:upgrade
• php bin/magento setup:static-content:deploy -f (-f may not work in Magento versions less than 2.2.x.)
• chmod command for var/ pub/static and generated/ folders

10. Reload the Magento admin and you will see FME Extensions on the left side menu of your admin panel.