Introduction

The Magento 2 Product Questions Extension by FMEextensions is a powerful tool designed to enhance customer engagement by enabling a question-and-answer system on product pages. It also creates a dedicated FAQs page. This extension allows both customers and store admins to ask and answer product-related queries, making it easier for potential buyers to make informed decisions.

Key Features

  • Enables customers to ask questions directly on product pages.
  • Allows admins to moderate, edit, and approve questions and answers.
  • Create a dedicated store FAQs page
  • Provides a searchable Q&A section for easy information access.
  • Optimizes Q&A content for SEO to enhance product page rankings.

Compatibility

This extension is compatible with the following Magento versions.

  • 2.1.x
  • 2.2.x
  • 2.3.x
  • 2.4.1, 2.4.2, 2.4.3, 2.4.4, 2.4.5, 2.4.6, 2.4.7

Installation Guide

Method 1

  1. Unzip fme_prodfaqs-x.x.x.zip to a local folder.
  2. Make folder FME into your_magento_directory/app/code/ (if you don't find code folder within app folder, please create it first).
  3. Create the following folders (as mentioned in step 2):
  • app/code/FME
  • app/code/FME/Prodfaqs
  1. Copy all the contents from fme_prodfaqs-x.x.x to newly created Prodfaqs folder.
  2. Now open console or shell.
  3. Go to your Magento directory and run the following commands:
  • php bin/magento module:enable FME_Prodfaqs
  • php bin/magento setup:upgrade
  • php bin/magento setup:static-content:deploy -f (-f may not work in Magento versions less than 2.2.x.)
  • chmod command for var/ pub/static and generated/ folders
  1. Reload the Magento admin and you will see FME Extensions on the left side menu of your admin panel.

Method 2

  1. Unzip fme_prodfaqs-x.x.x.zip to a local folder.
  2. Make folder FME into your_magento_directory/app/code/ (if you don't find code folder within app folder, please create it first).
  3. Create the following folders (as mentioned in step 2):
  • app/code/FME
  • app/code/FME/Prodfaqs
  1. Copy all the contents from fme_prodfaqs-x.x.x to newly created Prodfaqs folder.
  2. Go to your_magento_directory/app/etc/
  3. Open config.php file in etc folder
  4. Add the following line in $modules array at the end ‘FME_Prodfaqs’=>1,
  5. Now open console or shell.
  6. Go to your Magento directory and run the below commands
  • php bin/magento setup:upgrade
  • php bin/magento setup:static-content:deploy -f (-f may not work in Magento versions less than 2.2.x.)
  • chmod command for var/ pub/static and generated/ folders
  1. Reload the Magento admin and you will see FME Extensions on the left side menu of your admin panel.