User Guide of Magento 2 Product Inquiry Extension

At the backend, go to FME EXTENSIONS > Configurations. Here you can find the extension configurations.

General Configurations

  • Enable RFQ: Options to Enable / Disable module

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Email Options for Link RFQ (Request for Quote)

Admin Email: Option to set admin email Email Sender: Option to set sender of the email, sender option can be:

  • General Contact
  • Sales Representative
  • Customer Support
  • Custom Email 1
  • Email Template: Option to choose an email template
  • Customer Email Template: Option to choose the customer email template

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Email Options for Product RFQ

  • Admin Email: Option to set admin email
  • Email Sender: Option to set sender of the email, sender option can be:
    • General Contact
    • Sales Representative
    • Customer Support
    • Custom Email 1
  • Email Template: Option to choose an email template
  • Customer Email Template: Option to choose the customer email template

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Reply to Customer

  • Subject: Option to write the subject of the email
  • Message: Option to write a message which you want to send to the customer as a response (body of the email)
  • Enter the Message Appear After Sending Email: Option to enter the message which will appear after sending the email

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Enable on Products

  • Enable: Options to enable/disable the product inquiry option on products
  • Enable Add more products: Options to add more products on the product page
    • Yes
    • No

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File Extension: Option to attach a file in the inquiry page

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Now save the configurations by clicking the SAVE CONFIG button at the right top of the form.

After saving the configuration, you can now check the inquiry forms submitted by customers. Go to FME EXTENSIONS > QUICK RFQ. There you will find all the inquiry forms which are being submitted by customers.

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You can update the status of each request, like:

  • New
  • Under Process
  • Pending
  • Done

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Now, at the backend go to FME EXTENSIONS > LINK QUICK RFQ. There you will find all the link inquiry forms which are being submitted by customers.

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You can update the status of each request, like:

  • New
  • Under Process
  • Pending
  • Done

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Note: At the backend go-to products, a list of products catalog will appear on your screen. Now open the personal properties of the product on which you want to enable the product inquiry feature.

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